With the development and improvement of mobile technology, the apps for mobile banking are becoming more and more popular among customers. Especially in the Covid-19 period, having a mobile banking app and arranging all the payments and transactions through it has become even more important. We can all state that mobile banking apps have saved us a lot of time and energy and significantly transformed the client experience. And considering these key factors, it is obvious that the demands will increase in the upcoming years. Therefore, many banks and mobile banking app developers should consider some versatile features, which will make the mobile banking experience more convenient and customers engaged in the process.

What benefits have mobile banking apps given to users so far?

The ability to make financial transactions and payments through your phone and not leave your house is absolutely the best feature and benefit that we received from banks. Mobile banking apps have made our lives so much easier since we are paying our bills, sending money to other accounts, and paying our credits and loans through it. Additionally, some of the banks gave us a chance to connect other cards to banking as well, which made making payments through various cards even easier. You can send money to whomever you want in a matter of seconds and receive money to your account within a few minutes regardless of your location. But there are surely more benefits that can be provided by the banks through mobile banking.

Mobile banking app features that all should have

Starting from an intuitive and user-friendly interface, easy navigation, and mobile-friendly design, many mobile banking apps still suffer from finding the best solutions for this matter. It is a fact that the easier the user operates in the app, the more convenient it is to continue using that app. And due to poor navigational directions or frustrating fragmented experiences, many users give up on using the apps because it takes a lot of time to get used to them. For this, all the banks should consider having an intuitive and easy interface. Users should be able to move around the app efficiently and find whatever they are looking for with ease. Having an in-app search option can make it very easy for older people to find the features they are looking for in the app.

The second and another important feature should be secure sign-ins. With everything that’s going on in the world, specifically hackings, cyber thefts, and data violations, it is very important to make sure that signing in is secure. People should feel secure with this, as this kind of app keeps all the financial information. There can be fingerprint sign-ins, face identification, or secure passcodes. Mobile banking apps should make sure to deliver the safest security to their users.

Another key feature that can be a great opportunity for clients, is to be able to connect several bank cards to mobile banking. Many people have several bank cards but don’t want to have an app for each card. So being able to connect the card to one mobile banking gives them a chance to use their cards easily. Many people also look for different cards as many cards offer many services and have different privileges. There is a specific website called Bastakreditkort.se that allows people to compare the banks and cards and choose the best option depending on their needs. And when looking for a bank card that provides low annual fees, a lot of benefits, and an excellent bonus program, Norwegian Kreditkort or Resurs Bank Mastercard can be one of your choices. And now that you have several bank cards, having all of them in one mobile banking app would be a great advantage, wouldn’t it?

Having easy customer support in the app is also a great advantage. There can be 24/7 online chat support or a hotline, for people to be able to get their answers whenever they have issues. Another support option can be showing nearing ATMs. It may seem a simple feature, but it can help a lot while you are looking for an ATM outside. Having your phone location, the app can find the nearest ATM and send you the details.

In conclusion, we all can agree that mobile banking has changed our lives significantly. It would have been a lot harder for us to make our financial expenses and actions without them. And having more improved and developed app options would only give us an opportunity to expand our experiences with banks and mobile banking.